The R&B Tour

Thank you for purchasing an Usher VIP Upgrade. Package

details and tour production subject to change without notice. Unless noted

otherwise, your merchandise items that are included in the package will be

available for pickup at the venue the day of the show at the designated VIP

check in location (or other designated location at the venue). Pick up on the

date of the event only. If shipping is noted, your merchandise items will be shipped

to the address provided during purchase. Delivery of merchandise may arrive a

minimum of 30 days after the show. Packager is unable to ship merchandise

outside of the US and Canada. CHECK-IN LOCATION & TIME INFORMATION

WILL BE EMAILED OUT BY [email protected] 3-5

DAYS PRIOR TO THE DAY OF THE SHOW. If you have not received this 3 days before

the show, please contact us immediately ( [email protected] ).

All packages are NON-REFUNDABLE & NON-TRANSFERRABLE. All sales are final.

You must bring a valid PHOTO ID matching the PURCHASER NAME on this order.

Those who cannot present a photo ID matching the PURCHASER name on the order

will be turned away. You may be required to sign a waiver & release of

liability. IF YOU ARE ADDING AN ALTERNATE PICK UP NAME please contact [email protected]

within 10 days of purchase. If you have any questions regarding the ticket

portion of your purchase or have not received your confirmation email, please

email [email protected] OR CALL 888-740-0221. Usher VIP

Upgrades CANNOT BE RESOLD OR TRANSFERRED. All package elements will be rendered

invalid if resold. Please check with the venue directly for any age

restrictions. If you have ACCESSIBLE needs: please call or email our customer

service representatives as soon as you have placed your order, and we will do

our best to accommodate your needs based on availability.